Privacy Commitment

Data Collection Practices

We gather and manage various personal information types, including:

How Your Information is Used

Your personal information serves these key purposes:

• Service Provision in West Lothian:
  • Managing your vehicle rental bookings and agreements is a key part of our service. We verify your identity to confirm that you meet our rental criteria. Our team oversees the collection and return of vehicles, along with processing payments, deposits, and any associated charges to ensure a smooth experience.
• Customer Communication in West Lothian (Legitimate Interest/Contract Performance):
  • We will send booking confirmations, updates, and essential rental details. Our team is available to address your inquiries and offer support. We will inform you of any changes to our services or policies.
• Marketing Permissions and Legitimate Interest in West Lothian:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle selection and service offerings in West Lothian.
• Legal Compliance in West Lothian Car Hire:
  • Adhering to local laws and tax obligations. Protecting against fraudulent activities and maintaining service security. Addressing complaints and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Service Providers: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security assessments. It is important to recognize that no method of internet transmission or electronic storage can be deemed entirely secure.

5. Data Storage Policy

We keep your personal information only for the time needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration of retention depends on the specific type of information and the context in which it is processed.

Your Rights in West Lothian

Your rights under UK data protection law in West Lothian

• Accessing Your Information: Obtain a copy of your personal information stored with us.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings. This allows you to control the data collected during your visit, ensuring a more tailored experience while using our services.

8. Policy Revisions

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be available on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed.

9. Get in Touch

For inquiries regarding our Privacy Policy or data practices, contact us: